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PRIVACY POLICY

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1. Introduction

 

This Privacy Policy describes how HcThreads Co. collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

 

2. Personal Information We Collect

 

We collect the following types of information:

 

A. Device Information (Automatically Collected)

 

When you access the Site, we automatically collect certain information about your device, including:

  • Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

  • Information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site (via Wix and Google Analytics).

 

B. Order Information (Collected from You)

 

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Your Name

  • Billing and Shipping Address

  • Payment Information (processed securely by Wix payment partners like PayPal/Stripe—we do not store full credit card details)

  • Email Address and Phone Number

 

3. How We Use Your Personal Information

 

We use the Order Information we collect primarily to fulfill any orders placed through the Site (including processing your payment, arranging for shipping, and providing you with invoices/order confirmations).

Additionally, we use this information to:

  • Communicate with you (order updates, customer service).

  • Screen our orders for potential risk or fraud.

  • Provide you with targeted advertising or marketing communications based on your preferences.

 

4. Sharing Your Personal Information

 

We share your Personal Information with third parties to help us run our business and fulfill orders.

  • Service Providers (Printful): We share your name and shipping address with our print-on-demand fulfillment partner, Printful, so they can produce and ship your products.

  • Analytics (Wix/Google): We use Wix Analytics and Google Analytics to understand how our customers use the Site.

  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

 

5. Your Rights

 

If you are a European resident (under GDPR) or a California resident (under CCPA), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Please contact us using the information below to exercise these rights.

 

6. Data Retention

 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

7. Changes

 

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

 

8. Contact Us

 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at chris@hanleycreative.com

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